Customer Service

Terms and Conditions

These terms apply to online orders made through www.mykindofscene.co.nz and are effective from 01 July 2019.

We reserve the right to amend these terms.   Any such amendments will be notified to you by posting such amendments on this website (under ‘Terms and Conditions’).

The products on this website contain artwork that is original and is the property of My Kind of Scene.  There are no circumstances under which this artwork is permitted to be copied or reproduced. 

Placing an order

All prices are in New Zealand dollars.  We reserve the right to change prices.  All prices are correct when published. 

It is your responsibility to ensure that your contact details and delivery address are correct when you place an order. 

Shipping

We ship within New Zealand. All shipments are tracked. 

All orders are shipped at a flat rate of $7.00

Returns Policy 

We will happily exchange or refund any full priced or faulty items purchased through www.mykindofscene.co.nz

Please return goods within 14 days of the purchase date.  Returned items must be unworn, unwashed and be in original packaging.  You must include proof of purchase. 

We do not refund or exchange on sale goods. 

Returns Process

Your order will arrive with a pre-paid return label.

Print and complete this form and include it with the goods to be returned.    

Exchange

If you would like to exchange your garment for a different colour or size, there are 2 options:

  1. You can make a new order from the website. When your original item is received by us, we will credit your card for the original purchase amount (excluding shipping).
  2. You can contact us directly at hello@mykindofscene.co.nz and we can set aside the correct item until we receive your original garment. Once your original garment is received, we will ship the correct item free of charge.  

Exchange is dependent on availability of stock.